VA has requested The Virginia Veteran reach out to our readers with the following information.

From Saturday October 10 through Sunday October 11, 2009, the Department of Veterans Affairs will be conducting outreach to Veterans who have applied for or received Certificates of Eligibility entitling them to use the new Post-9/11 GI Bill education benefits program.

If you fall into this category, you may be contacted by phone this weekend by a representative of VA asking you how you plan to use your GI Bill benefits and how VA can assist in fulfilling your educational plans. 

Your feedback is important to VA as the Department works to improve delivery of educational benefits to you and all other Veterans now and in the future.

VA–Sent this update just as we posted the prior info.

Weekend Calls to Improve Service

WASHINGTON – On October 10 and 11, representatives of the Department of Veterans Affairs (VA) will be telephoning Veterans across the country to gauge their experiences with the educational benefits of the new Post-9/11 GI Bill.

            The Department is conducting this outreach to prepare for large numbers of new Veterans who are expected to apply for these benefits in the future.  The calls are scheduled to go to Veterans who have applied for benefits under the new educational assistance program.

            VA officials hope Veterans receiving the calls can spend the few minutes to help give VA the information it needs to improve services for future Veteran-students.

            The VA officials making the calls will not ask for any personal information, such as bank account or social security numbers, but they may ask family members for information to contact Veterans who are away at school.

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