Report on Virginia VA center finds problems
By Rick Maze–Military Times
A new report from the Veterans Affairs Department inspector general will help fuel complaints about an error-filled disability claims process in need of a complete overhaul.
Investigators looking at claims processing at the VA regional office in Roanoke, Va., found that 25 percent of the case files they closely studied had serious mistakes. Some veterans were denied benefits they deserved, and disability compensation was given to others who were not eligible.
Many errors involved Vietnam veterans with disability claims related to exposure to the defoliant Agent Orange.
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